Client feedback

Good words from our clients
  • Laila Omar Gad, UNICEF Kosovo Head of Office

    We would like to express our appreciation with working with DOTS in designing and conducting the "Qualitative assessment on social norms and factors influencing gender-based violence and physical punishment of children" in Kosovo, conducted in 2015. UNICEF has a very positive experience cooperating with DOTS throughout the whole process of development of research methodology, data collection and report writing. Its team demonstrated professionalism, flexibility and sensitivity to the explored topic. DOTS has shown expertise in the area of qualitative research and assisted UNICEF to explore social norms influencing domestic violence, gender-based violence and physical punishment of children. Besides high quality methodology and data collection instruments, DOTS has also developed good quality report, providing in-depth analysis of collected data. We look forward for other collaborations with DOTS team in the future.


  • Ilirjana Gashi, Country Director at Women for Women International

    DOTS was hired to conduct the exploratory research to measure the impact of the program of Women for Women International in Kosovo in terms of social cohesion and economic resilience among women, by an external organization. During this process DOTS have shown a great professionalism, quality work and flexibility. Their great experience, expertise and modern technology and software they use made it possible to implement such a research for a very short period of time, be flexible with the requests of the organization and finalize a great report which we are using for various strategic choices of WfWI in Kosovo. Last, but not the least, DOTS's staff and their positiveness made the cooperation very easy and pleasant throughout the process. We would highly recommend DOTS for any social or economic research as they have the capacities and resources to do the work in a very professional and accountable way.


  • Nora Ahmetaj, Executive Director at Centre for Research, Documentation and Publication

    Not only that DOTS conducted qualitative research and stakeholder meetings, but produced the best analysis of the facts findings compare to all partners in the region. Our national report was highly evaluated by the scholars of the London School of Economics. Vigan’s unique sense of maturity and ability to carefully analyse the situation before coming to a conclusion, made me very comfortable having him around as an expert and colleague.


  • Dr. Dagmar Fuchs-Schmitz, Teamleader for GIZ project "Capacity development in Basic Education (CDBE) sector in Kosovo"

    A reliable partner in monitoring/quality assurance of trainings. Always cooperative, efficient, committed, result-oriented and very professional in their work….


  • Muamer Niksic, Monitoring and Evaluation Officer at Enhancing Youth Employment (EYE) project, Helvetas Swiss Intercooperation Kosovo

    There are three keywords that best describe working with DOTS Research: professionalism, responsiveness and flexibility. This was our first time we cooperated with DOTS and we are very satisfied. Their approach to tasks given was highly professional with timely response and the output of work was excellent. Due to some additional tasks that came up last minute DOTS showed very high level of flexibility which was very convenient to us. We highly recommend DOTS research for evaluation purposes.