Why Work With Us?

DOTS is a Kosovo-based company that provides distinctive insights to clients by conducting credible research services. The founders of DOTS have been involved in social, market, and media research projects for more than 15 years. We are passionate researchers, lifelong learners, who dare to ask and find answers for various complex questions. Our goal is to transform raw data into meaningful information that will help our clients make the right decisions.

Our facts

Focus group discussions
Monitoring of education staff trained
Number of research projects our staff have managed
Average number of smoothies we drink per project

Our Latest Works

A selection of our work See Full Portfolio →
Household Mobility Survey
Needs assessment of the School Governing Boards (SGB)
Client work
Control Group Study of Students, Teachers and School Directors
Client work
Qualitative Research on Impact of the Enhancing Youth Employment Project
Voter Turnout Among Youth of Kosovo
Client work
The Influence of Hate Speech as a Political Tool on the Youth of Kosovo
Client work
Socio-Economic Impact Assessment
Client work
Implementation of Monitoring Instruments, Collection and Analysis of Data
Client work


  • We would like to express our appreciation with working with DOTS in designing and conducting the "Qualitative assessment on social norms and factors influencing gender-based violence and physical punishment of children" in Kosovo, conducted in 2015. UNICEF has a very positive experience cooperating with DOTS throughout the whole process of development of research methodology, data collection and report writing. Its team demonstrated professionalism, flexibility and sensitivity to the explored topic. DOTS has shown expertise in the area of qualitative research and assisted UNICEF to explore social norms influencing domestic violence, gender-based violence and physical punishment of children. Besides high quality methodology and data collection instruments, DOTS has also developed good quality report, providing in-depth analysis of collected data. We look forward for other collaborations with DOTS team in the future.

    Laila Omar Gad, UNICEF Kosovo Head of Office

  • DOTS was hired to conduct the exploratory research to measure the impact of the program of Women for Women International in Kosovo in terms of social cohesion and economic resilience among women, by an external organization. During this process DOTS have shown a great professionalism, quality work and flexibility. Their great experience, expertise and modern technology and software they use made it possible to implement such a research for a very short period of time, be flexible with the requests of the organization and finalize a great report which we are using for various strategic choices of WfWI in Kosovo. Last, but not the least, DOTS's staff and their positiveness made the cooperation very easy and pleasant throughout the process. We would highly recommend DOTS for any social or economic research as they have the capacities and resources to do the work in a very professional and accountable way.

    Ilirjana Gashi, Country Director at Women for Women International

  • Not only that DOTS conducted qualitative research and stakeholder meetings, but produced the best analysis of the facts findings compare to all partners in the region. Our national report was highly evaluated by the scholars of the London School of Economics. Vigan’s unique sense of maturity and ability to carefully analyse the situation before coming to a conclusion, made me very comfortable having him around as an expert and colleague.

    Nora Ahmetaj, Executive Director at Centre for Research, Documentation and Publication

  • A reliable partner in monitoring/quality assurance of trainings. Always cooperative, efficient, committed, result-oriented and very professional in their work….

    Dr. Dagmar Fuchs-Schmitz, Teamleader for GIZ project "Capacity development in Basic Education (CDBE) sector in Kosovo"

  • There are three keywords that best describe working with DOTS Research: professionalism, responsiveness and flexibility. This was our first time we cooperated with DOTS and we are very satisfied. Their approach to tasks given was highly professional with timely response and the output of work was excellent. Due to some additional tasks that came up last minute DOTS showed very high level of flexibility which was very convenient to us. We highly recommend DOTS research for evaluation purposes.

    Muamer Niksic, Monitoring and Evaluation Officer at Enhancing Youth Employment (EYE) project, Helvetas Swiss Intercooperation Kosovo

Things we do

Our excellence

  • Computer-assisted personal interviewing
  • Cognitive interviewing
  • Cross-national studies